Greetings and welcome to South Chesapeake Psychiatry (SCP), a new kind of Psychiatric practice built on 5 pillars that are all focused on YOU, the client. My name is Justin Ray, MSN, PMHNP-BC, and I am a provider and the owner of SCP. My colleagues, and for all intents and purposes, My clinical partners are Amanda Snow, MSN, PMHNP-BC and Krista Pembroke MSN, PMHNP-BC. We are all specifically trained in Psychiatry and are Board Certified by the American Nurses Credentialing Center. Between the three of us, we have a combined 50 years of Psychiatric/Mental Health experience in almost every type of venue or setting there is.
Here at South Chesapeake Psychiatry, we have a different kind of vision of what Psychiatry/Mental Health could and should be. When was the last time you were able to get somebody on the phone? When was the last time somebody returned your phone call promptly? When was the last time you had direct access to your provider outside of appointments? When was the last time you got a thorough explanation of different treatment options and why? When has the last time your Psychiatrist, Nurse Practitioner, or Physician’s Assistant collaborated with your therapist or other members of your healthcare team? This is not the case at SCP. Here are providers who have the expertise, strive for excellence, are accountable for getting you better, and will be available to provide you with quality care.
Our Belief – The 5 Pillars
QUALITY, EXPERTISE, ACCOUNTABILITY, EXCELLENCE AND AVAILABILITY
All 5 pillars work in a symbiotic relationship to provide an overall better patient experience than you will likely find anywhere else.
Quality – We will provide Quality of care versus quantity of care. At SCP, you will never feel like a number. We take the time to thoroughly understand and address all our client’s concerns.
Expertise – With our combined 50 years of Psychiatric/Mental Health experience and education, we can provide greater Quality of care to all our clients. Check out our bios for further evidence. We will spend a lot of time educating you about disease processes and treatment options as well as linking you with other resources as necessary. We will ensure that all your questions are answered and that you end up with a quality product.
Excellence – We accept nothing short of Excellence from ourselves and members of our team, and we are held accountable to that standard every day.
Accountability – We are Accountable in getting you better by alleviating your symptoms through Expertise, Excellence and Availability, all of which lead to better Quality care. It is our responsibility to be up to date on the latest treatment methods, modalities, and products, including the ability to offer them ourselves or link you to others who can.
Availability – We will be Available! You will have full access to our staff and providers via phone and email. It is our goal to return all messages via phone or email within the same business day, likely within a few hours. You will also have direct access to your providers by both phone and email. However, this doesn’t take the place of an appointment which is necessary to meet standards of care, appropriately educate and get consent for treatment by explaining risks, benefits and alternatives.